Reflective Essay on Communication
2285 WordsApr 30th, 201310 Pages
In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.
In this reflection, I…show more content…
For example, an eye gaze will not be used by people with severe visual impairments.
Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.
Self-awareness is the key to understanding the reasons why some interactions are successful and why others are not. Realising how much previous experience can affect us and how certain triggers can produce a response that surprises us, is a process that can take a long time. Issues of transference and counter-transference bring understanding as to why some
I believe one of my personal strengths in communication is that I can talk to just about anyone. I enjoy talking with people. In communication, my strength would be that I have the ability to listen as well as respond. I enjoy having conversation with people of different cultures, because it gives me a chance to learn more about their lifestyle.
I have learned to communicate well with people, because I am an outgoing person. I communicate better one on one. I have a weakness with communication when it comes to having to speak to a large group of people. I become very nervous, and will sometimes forget what I wanted to say.
My weakness in communication is also when I have to speak in front of the class, or in front of a very large group of people I become nervous, because my weakness of thinking that they are more focused on me than on the information that I will be presenting. I work at that weakness by having the personal strength to try to make the presentation enjoyable so that the focus will not be so much on the speaker but the information be presented to the group.
I have learned through the years that it is important to stay focused on your strengths and not your weaknesses and to realize that for the most part everybody else is probably just as nervous as I am. I have strength in the fact that I can talk about most subjects very freely. I try to communicate just the point I am trying to make and have the point understandable to those who are listening.
Communication for me is easy depending on the topic being discussed. I sometimes have a weakness in the fact that I may be too honest with my answer and do not think before answering. I realize that when you are communicating with people, they really do not want the truth because it hurts and is offensive.
I find that it is much easier for me to communicate, when I have knowledge of the conversation being discussed. I am very weak when it comes to starting a conversation and leading the discussion. I will avoid a conversation as much as possible when I have to present the information to be discussed. In communication, I am also weak in the area that I will choose to listen more that participate.
I also have a weakness in my non-verbal communication skills. The weakness is that sometimes my body language will give a different answer than what I would have spoken. When I am using non-verbal communication as a point of contact I will point out or agree to something from just listening to the topic being discussed. I focus on my non-verbal communication skills, because I want the non-verbal to be just as understandable as the verbal. My body language must not present a different communication than intended. With non-verbal communication, I try to give more eye contact so that there is no misunderstanding of the communication intended. I find nodding your head helps in non-verbal communication, because a nod can say a lot. In my communication skills, I have learned that if I highlight the strengths. Then the weaknesses would not be so obvious.
In having communicated with all different types of people, I once was told that if you stop and think for five seconds before you speak, your communication skills would present themselves in a most intelligent manner. Communication comes somewhat easy for me, because I like to talk, but just talking and not communicating would become a weakness.
I try to always have something to communicate to other people that would be beneficial. Whether communicating verbally or non-verbally your actions will for the most part, represent how you are feeling about a particular subject or discussion. When it is possible always, try to communicate verbally and have the person you are communicating with acknowledge that they understand what you are saying.
Communication, verbally or non-verbally is a very powerful tool and when you understand your strengths and weaknesses in that area you will be able to communicate much more efficiently with people. When you are communicating, with different types of people you will be able to decide if verbal or non-verbal communication would be the best approach according to their logic and the logic of the situation and surrounding environment.
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